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Remote Monitoring + Management

The Support Your Infrastructure Needs

Dedicated to providing unparalleled client support, Unitas Global takes monitoring and managing a step further. We provide you with a holistic view of multiple technology systems through our Cloud Management Center (CMC), so you can have full transparency and insight into your IT environment.

Your View Into Complex IT Environments

The Unitas Atlas™ solution enables you to monitor end-to-end service level performance and virtualization, and gives you insight into the environment’s overall health, risks, and status, as well as asset and hardware configuration—all from a single dashboard.

24x7x365: There When You Need Us

Unitas provides day-to-day monitoring and management of enterprise IT solutions, enabling you to focus on your core business applications.

Unparalleled Support

Unitas acts as a natural extension of your IT team, taking full ownership of every case. Whether managing services small or large, simple or complex, Unitas bases its monitoring policies on best practices or customizes them to best fit your company’s needs.

Client Commitment

When issues arise in a client environment, trouble tickets are automatically created and sent to the CMC. From level 1 fix/break to end-user support, Unitas is vigilant in providing superior end-to-end client experiences.

Security At The Forefront

Security and compliance are critical to keeping your IT environment running smoothly. Unitas meets these standards and qualifications to keep your environment protected and optimized:

  • ISO 27001: 2013 certification
  • We perform a SOC 2, Type 2 audit report
  • HIPAA compliant
  • PCI compliant
  • 3 redundant CMC locations

Uptime To The Nines

Network performance management is critical for running a healthy cloud environment—and our CMC focuses on just that, 24x7x365. Our management includes fault prevention and capacity planning. With Unitas Atlas™, you can view events and alerts at the most detailed level. We also provide mapping for each device group, as well as asset and hardware inventory at any time.

98%

customer satisfaction ratings on end-user + desktop support

24x7x365

desktop techs + certified engineers

3

redundant locations: CA, KS, TN

Let’s Get Started

Download these resources to see how our solution can help you succeed or email us in the form below.

Remote Managed Services Onesheet

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What is a CMC?

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Overcoming Cloud Challenges for the Midsize Enterprise

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Unitas Changes Day-In-The-Life For The Enterprise

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“Unitas is really willing to customize. They are willing to hire help desk people in certain regions if we needed it and bring in customized gear for a customer. If you are calling in for a specific need, they are willing to do unique integrations and do that quickly.” -Fortune 500 CIO
Tronox on Working With Unitas (Video)
This leading global mining and manufacturing company utilizes Unitas Global for the infrastructure management, monitoring, and service desk capabilities, allowing them to focus on what matters most: their core business applications.
Hybrid Cloud Transforms Satellite Broadcaster
A highly seasonal workload and a static, fixed infrastructure represented the perfect opportunity to leverage hybrid cloud. Find out more about the transformation that resulted at this Fortune 250 brand.
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